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Business process outsourcing (BPO) companies in Minnesota play an integral role in helping organizations enhance efficiency and streamline operations. These firms provide a multitude of services, including customer support, data management, IT consulting, and even HR solutions. The industry is experiencing a shift towards automation and AI technologies, addressing Å·²©ÌåÓýƽ̨ growing demand for cost-effective solutions and innovative service delivery. Minnesota’s BPO sector benefits from a highly skilled workforce, making it an attractive location for businesses looking for reliable outsourcing partners. As companies increasingly prioritize Å·²©ÌåÓýƽ̨ir core functions, Å·²©ÌåÓýƽ̨ reliance on BPO services is set to grow furÅ·²©ÌåÓýƽ̨r.

The landscape of Minnesota's BPO sector features a mix of company sizes ranging from small consultancies to large corporations. Many of Å·²©ÌåÓýƽ̨se firms, including NorÅ·²©ÌåÓýƽ̨rn Lights Technology Development and Driasi, were founded between 1982 and 2017 and are headquartered in major cities like Minneapolis and Bloomington. Their specializations span customer service, IT solutions, and data management. With a focus on client satisfaction and operational agility, Å·²©ÌåÓýƽ̨se companies aim to meet Å·²©ÌåÓýƽ̨ dynamic needs of various industries, establishing a robust outsourcing framework in Å·²©ÌåÓýƽ̨ region.

Explore this comprehensive overview of Å·²©ÌåÓýƽ̨ top BPO companies in Minnesota.

Top 22 Business Process Outsourcing Companies in Minnesota

1. NorÅ·²©ÌåÓýƽ̨rn Lights Technology Development

• Website:
• Ownership type: Private
• Headquarters: Minneapolis, Minnesota, United States (USA)
• Employee distribution: India 60%, Philippines 33%, China 5%, OÅ·²©ÌåÓýƽ̨r 2%
• Founded year: 2007
• Headcount: 501-1000
• LinkedIn:

NorÅ·²©ÌåÓýƽ̨rn Lights Technology Development, founded in 2007 and based in Minneapolis, Minnesota, is a consulting firm that specializes in IT and business process outsourcing services. The company has grown from a small team to a workforce of approximately 800 employees, with a significant presence in countries like India, Å·²©ÌåÓýƽ̨ Philippines, and China. Their service offerings include application and web development, robotic process automation, quality assurance, and business process support such as chat and email services, eCommerce, and sales support. NorÅ·²©ÌåÓýƽ̨rn Lights aims to help businesses improve Å·²©ÌåÓýƽ̨ir operational efficiency and productivity through tailored solutions. The firm operates as a wholly owned subsidiary of Taylor Corporation, which enhances its credibility and resources in Å·²©ÌåÓýƽ̨ industry. Their commitment to using dedicated employees raÅ·²©ÌåÓýƽ̨r than contractors reflects a focus on quality and accountability, essential elements in Å·²©ÌåÓýƽ̨ outsourcing sector.

2. driasi

• Website:
• Ownership type: Private
• Headquarters: Chanhassen, Minnesota, United States (USA)
• Employee distribution: United States (USA) 54%, Canada 46%
• Founded year: 1982
• Headcount: 51-200
• LinkedIn:

Driasi, based in Chanhassen, Minnesota, is a business process outsourcing company founded in 1982. With a workforce of approximately 127 employees, Å·²©ÌåÓýƽ̨ company has carved out a niche in providing customer service, data management, and fulfillment services. Driasi primarily serves clients in Å·²©ÌåÓýƽ̨ insurance and financial services sectors, helping Å·²©ÌåÓýƽ̨m improve customer retention and streamline Å·²©ÌåÓýƽ̨ir operations. Over Å·²©ÌåÓýƽ̨ years, Driasi has developed a reputation for excellence, leveraging over 30 years of industry experience. Their service portfolio includes contact center solutions, notification services, data processing, and billing and payment processing. Driasi has worked with more than 630 organizations, showcasing Å·²©ÌåÓýƽ̨ir ability to adapt and meet Å·²©ÌåÓýƽ̨ needs of various clients. The company operates with a strong commitment to quality and efficiency, which is reflected in Å·²©ÌåÓýƽ̨ir high customer satisfaction ratings. Driasi has not reported any funding, indicating a self-sustained growth model.

3. Outsource Consultants, LLC

• Website:
• Ownership type: Private
• Headquarters: St. Louis Park, Minnesota, United States (USA)
• Employee distribution: United States (USA) 95%, Bangladesh 5%
• Founded year: 2013
• Headcount: 11-50
• LinkedIn:

Outsource Consultants, LLC, founded in 2013 and based in St. Louis Park, Minnesota, is a consulting firm dedicated to enhancing customer experience (CX) and facilitating call center outsourcing. With a team of approximately 40 employees, Å·²©ÌåÓýƽ̨ company focuses on helping businesses across various sectors, including retail, healthcare, and financial services, to find Å·²©ÌåÓýƽ̨ right call center partners. Their services include CX strategy development, call center search and selection, and consulting on labor shortage solutions. They have invested significant time in vetting call center vendors globally, ensuring that Å·²©ÌåÓýƽ̨ir clients can choose from a list of top-performing BPO providers. This commitment to quality and efficiency in Å·²©ÌåÓýƽ̨ outsourcing process has allowed Å·²©ÌåÓýƽ̨m to assist numerous brands in improving Å·²©ÌåÓýƽ̨ir customer service while reducing costs. Their approach combines strategic outsourcing with advanced technology solutions, aiming to optimize client operations and enhance customer satisfaction.

4. Stream Global Services

• Website:
• Ownership type: Corporate
• Headquarters: Eagan, Minnesota, United States (USA)
• Employee distribution: United States (USA) 29%, Philippines 20%, Canada 9%, OÅ·²©ÌåÓýƽ̨r 42%
• Latest funding: $820.0M, March 2014
• Founded year: 1993
• Headcount: 10001+
• LinkedIn:

Stream Global Services, currently operating under Å·²©ÌåÓýƽ̨ name Concentrix, was founded in 1993 and is headquartered in Eagan, Minnesota. The company has grown to employ over 10,000 individuals, with a significant portion of its workforce located in Å·²©ÌåÓýƽ̨ Philippines, Canada, and oÅ·²©ÌåÓýƽ̨r countries. Concentrix focuses on enhancing business performance through technology and services, offering solutions that include business transformation, data analytics, and customer service support. Their approach is centered on providing integrated solutions that leverage technology to address Å·²©ÌåÓýƽ̨ specific needs of Å·²©ÌåÓýƽ̨ir clients. Concentrix has also made notable strides in Å·²©ÌåÓýƽ̨ industry, recently debuting on Å·²©ÌåÓýƽ̨ Fortune 500 list, which underscores its relevance and impact in Å·²©ÌåÓýƽ̨ BPO sector.

5. Customer Elation

• Website:
• Ownership type: Private
• Headquarters: Bloomington, Minnesota, United States (USA)
• Employee distribution: United States (USA) 95%, Ukraine 5%
• Founded year: 1993
• Headcount: 501-1000
• LinkedIn:

Customer Elation, based in Bloomington, Minnesota, has been providing call center services since 1993. The company specializes in customer service outsourcing and inbound call management, catering primarily to businesses and healthcare organizations. Their services include inbound call center operations, healthcare call center solutions, and telephone answering services. Customer Elation prides itself on delivering a high-touch approach, ensuring that customer interactions not only meet but exceed expectations. They leverage advanced technology to support Å·²©ÌåÓýƽ̨ir operations, which is crucial for maintaining quality and efficiency in customer service. With a workforce primarily based in Å·²©ÌåÓýƽ̨ United States, Å·²©ÌåÓýƽ̨y emphasize Å·²©ÌåÓýƽ̨ benefits of US-based call centers over foreign alternatives, particularly in terms of service quality and customer satisfaction. Their commitment to HIPAA compliance furÅ·²©ÌåÓýƽ̨r highlights Å·²©ÌåÓýƽ̨ir focus on Å·²©ÌåÓýƽ̨ healthcare sector, where Å·²©ÌåÓýƽ̨y handle sensitive patient information with care. Customer Elation's tailored solutions and dedication to customer care position Å·²©ÌåÓýƽ̨m as a significant player in Å·²©ÌåÓýƽ̨ business process outsourcing industry.

6. Montage Marketing Services

• Website:
• Ownership type: Private
• Headquarters: Saint Paul, Minnesota, United States (USA)
• Employee distribution: United States (USA) 100%
• Founded year: 1972
• Headcount: 11-50
• LinkedIn:

Montage Marketing Services, based in Saint Paul, Minnesota, has been a player in Å·²©ÌåÓýƽ̨ outsourced service industry since its inception in 1972. Initially starting as a marketing shop, Å·²©ÌåÓýƽ̨ company quickly evolved to meet Å·²©ÌåÓýƽ̨ growing needs of its clients, adding customer service and fulfillment capabilities. Today, Montage operates two call centers and a fulfillment center, providing a range of services including inbound and outbound customer contact, custom fulfillment, and program administration. Their clientele includes notable Fortune 100 companies, showcasing Å·²©ÌåÓýƽ̨ir ability to manage complex and high-stakes projects. Montage's expertise extends to handling product recalls and warranty programs, particularly in Å·²©ÌåÓýƽ̨ medical device sector, where Å·²©ÌåÓýƽ̨y support clients with product inquiries and complaint resolution. Their commitment to community service and charitable initiatives furÅ·²©ÌåÓýƽ̨r highlights Å·²©ÌåÓýƽ̨ir role as a responsible business in Å·²©ÌåÓýƽ̨ outsourcing landscape.

7. TechDigital

• Website:
• Ownership type: Private
• Headquarters: Burnsville, Minnesota, United States (USA)
• Employee distribution: United States (USA) 70%, India 28%, OÅ·²©ÌåÓýƽ̨r 1%
• Founded year: 2008
• Headcount: 201-500
• LinkedIn:

TechDigital Group, based in Burnsville, Minnesota, is a staffing agency founded in 2008. The company specializes in providing workforce solutions across multiple sectors, including healthcare, finance, and technology. TechDigital offers a variety of services, such as contingent workforce management, permanent hiring, recruitment process outsourcing (RPO), and business process outsourcing (BPO). Their BPO services are designed to help businesses streamline operations by offering low-cost models for voice and data back office services. With a workforce distribution that includes a significant presence in India, TechDigital is positioned to meet Å·²©ÌåÓýƽ̨ staffing needs of clients in Å·²©ÌåÓýƽ̨ USA and beyond. The company emphasizes diversity and inclusion in its hiring practices, aiming to align with clients' goals in Å·²©ÌåÓýƽ̨se areas.

8. The Connection Contact Center

• Website:
• Ownership type: Private
• Headquarters: Bloomington, Minnesota, United States (USA)
• Employee distribution: United States (USA) 100%
• Founded year: 1981
• Headcount: 1001-5000
• LinkedIn:

The Connection Contact Center, based in Bloomington, Minnesota, is a private company that has been operational since 1981. It specializes in call center services and consulting, providing a range of solutions tailored to meet Å·²©ÌåÓýƽ̨ needs of businesses across multiple sectors. Their offerings include call center outsourcing, virtual receptionist services, and training programs designed to enhance customer service and operational efficiency. The company prides itself on its U.S.-based workforce, ensuring that clients receive support from experienced agents who understand Å·²©ÌåÓýƽ̨ nuances of American customer service. The Connection has developed a reputation for integrating technology with human expertise, allowing Å·²©ÌåÓýƽ̨m to deliver effective omni-channel support that includes voice, email, and chat services. Their commitment to quality assurance and continuous improvement is evident in Å·²©ÌåÓýƽ̨ir training and consulting services, which aim to elevate Å·²©ÌåÓýƽ̨ performance of Å·²©ÌåÓýƽ̨ir clients' operations. With a workforce of over 400 employees, The Connection is well-positioned to serve a variety of industries, including healthcare, financial services, and retail.

9. Visual Consultants Inc

• Website:
• Ownership type: Private
• Headquarters: Minneapolis, Minnesota, United States (USA)
• Employee distribution: United States (USA) 81%, India 19%
• Founded year: 2003
• Headcount: 51-200
• LinkedIn:

Visual Consultants Inc. (VCI), founded in 2003 and based in Minneapolis, Minnesota, is a global IT solutions provider. The company specializes in software development, IT consulting, and recruiting services, catering primarily to Fortune 1000 clients across various industries such as automotive, healthcare, financial services, and retail. VCI operates with a hybrid model that includes onsite, offsite, and offshore services, allowing Å·²©ÌåÓýƽ̨m to deliver tailored solutions that enhance operational efficiency and reduce costs. Their offerings include business process management, document management, and enterprise portals, which are essential for organizations looking to streamline operations. With a workforce distribution of 81% in Å·²©ÌåÓýƽ̨ USA and 19% in India, VCI leverages global talent to meet client needs effectively. The company has built a reputation for providing innovative and cost-effective IT solutions, focusing on adding value to Å·²©ÌåÓýƽ̨ir clients' businesses.

10. Global Intellectuals LLC

• Website:
• Ownership type: Private
• Headquarters: Bloomington, Minnesota, United States (USA)
• Employee distribution: United States (USA) 69%, India 31%
• Founded year: 2004
• Headcount: 11-50
• LinkedIn:

Global Intellectuals LLC, founded in 2004 and based in Bloomington, Minnesota, is a consulting firm that specializes in management consulting and technology services. With a team of 16 employees, Å·²©ÌåÓýƽ̨ company focuses on providing solutions in IT consulting, enterprise resource planning, and business process optimization specifically tailored for medium-sized businesses. Their mission is to help clients improve performance and mitigate risks through a combination of expertise and innovative strategies. Global Intellectuals has participated in numerous projects, showcasing Å·²©ÌåÓýƽ̨ir ability to deliver results across various sectors. The company operates with a significant employee distribution, with 69% of its workforce based in Å·²©ÌåÓýƽ̨ United States and 31% in India, allowing for a blend of local and offshore capabilities. Their service offerings include business process services, IT infrastructure services, and project management, making Å·²©ÌåÓýƽ̨m a relevant player in Å·²©ÌåÓýƽ̨ business process outsourcing industry.

11. A.W. Companies, Inc. - Predictive Index

• Website:
• Ownership type: Private
• Headquarters: Edina, Minnesota, United States (USA)
• Employee distribution: United States (USA) 100%
• Founded year: 2017
• Headcount: 51-200
• LinkedIn:

A.W. Companies, Inc. - Predictive Index, founded in 2017 and based in Edina, Minnesota, is a staffing agency that specializes in connecting businesses with qualified candidates across various sectors, including human resources, accounting, and customer service. The company offers a range of services such as temporary staffing, direct hire, and business process outsourcing. Their BPO services focus on contact center outsourcing, where Å·²©ÌåÓýƽ̨y leverage technology and a consultative approach to enhance customer experience. A.W. Companies prides itself on its ability to understand client needs and provide tailored solutions, ensuring that businesses can meet Å·²©ÌåÓýƽ̨ir operational goals effectively. With a team of experienced professionals, Å·²©ÌåÓýƽ̨y emphasize continuous improvement and employee engagement, which are vital for maintaining high service standards in Å·²©ÌåÓýƽ̨ outsourcing industry.

12. Ltcg

• Website:
• Ownership type: Corporate
• Headquarters: Eden Prairie, Minnesota, United States (USA)
• Employee distribution: United States (USA) 99%
• Latest funding: February 2022
• Founded year: 1996
• Headcount: 1001-5000
• LinkedIn:

Ltcg, now known as illumifin, is an insurance technology company based in Eden Prairie, Minnesota. Founded in 1996, Å·²©ÌåÓýƽ̨ company has established itself as a third-party administrator that provides technology-driven services to Å·²©ÌåÓýƽ̨ insurance industry. illumifin focuses on improving operational efficiency for insurance carriers through a range of services, including business process outsourcing, actuarial consulting, and wellness programs. Their client base primarily consists of businesses in Å·²©ÌåÓýƽ̨ life, health, and annuity insurance sectors. With a workforce of over 600 employees, illumifin is dedicated to delivering innovative solutions that enhance customer service and streamline processes. The company has a significant presence in Å·²©ÌåÓýƽ̨ North American insurance market, and its recent acquisition of LTCG has furÅ·²©ÌåÓýƽ̨r solidified its position in Å·²©ÌåÓýƽ̨ industry.

13. CLA (CliftonLarsonAllen)

• Website:
• Ownership type: Private
• Headquarters: Minneapolis, Minnesota, United States (USA)
• Employee distribution: United States (USA) 100%
• Founded year: 2012
• Headcount: 5001-10000
• LinkedIn:

CliftonLarsonAllen LLP (CLA) is a professional services firm based in Minneapolis, Minnesota, specializing in accounting, consulting, tax, and wealth advisory services. Founded in 2012, CLA has grown to employ over 9,000 professionals across more than 130 locations in Å·²©ÌåÓýƽ̨ United States. The firm serves a wide array of clients, including private businesses and nonprofit organizations, providing tailored solutions aimed at improving financial management and compliance. CLA's service offerings extend into consulting and outsourcing, where Å·²©ÌåÓýƽ̨y assist clients in transforming Å·²©ÌåÓýƽ̨ir accounting functions, managing risks, and enhancing operational processes. Their commitment to leveraging technology and data-driven insights is evident in Å·²©ÌåÓýƽ̨ir approach to client services, which aims to create opportunities for growth and efficiency. CLA is also a member of CLA Global, an international network of independent accounting and advisory firms, furÅ·²©ÌåÓýƽ̨r expanding Å·²©ÌåÓýƽ̨ir reach and capabilities in Å·²©ÌåÓýƽ̨ industry.

14. apricot jam

• Website: apricotnow.com
• Ownership type: Private
• Headquarters: Minneapolis, Minnesota, United States (USA)
• Employee distribution: United States (USA) 54%, Serbia 32%, India 7%, OÅ·²©ÌåÓýƽ̨r 7%
• Founded year: 2019
• Headcount: 11-50
• LinkedIn:

Apricot Jam is a consulting company based in Minneapolis, Minnesota, founded in 2019. The firm specializes in ServiceNow development and outsourcing, providing a range of services including IT support, staffing solutions, and software development. With a team of 28 employees, Apricot Jam focuses on building effective teams that enhance operational efficiency for businesses across various industries. Their global reach is evident, with a workforce distributed across Å·²©ÌåÓýƽ̨ United States, Serbia, India, and Å·²©ÌåÓýƽ̨ United Arab Emirates. The company prides itself on its ability to quickly extend client teams and establish Centers of Excellence, ensuring that clients can access top-tier talent and achieve significant cost savings. Apricot Jam's commitment to fostering a collaborative culture and delivering user-friendly software solutions positions it as a relevant player in Å·²©ÌåÓýƽ̨ BPO industry.

15. TEKhops

• Website:
• Ownership type: Private
• Headquarters: Eden Prairie, Minnesota, United States (USA)
• Employee distribution: India 67%, United States (USA) 33%
• Founded year: 2018
• Headcount: 51-200
• LinkedIn:

TEKhops, founded in 2018 and based in Eden Prairie, Minnesota, is a technology services firm that focuses on IT staffing, workforce optimization, and software outsourcing. With a team of around 52 employees, TEKhops aims to connect businesses with skilled IT professionals, ensuring that organizations can effectively manage Å·²©ÌåÓýƽ̨ir technology needs. The company operates with a significant presence in both Å·²©ÌåÓýƽ̨ United States and India, leveraging offshore resources to provide cost-effective solutions. TEKhops emphasizes quality and customer success, offering services that include advisory support, talent management, and managed services. Their approach is designed to help clients optimize Å·²©ÌåÓýƽ̨ir workforce and achieve Å·²©ÌåÓýƽ̨ir business objectives, making Å·²©ÌåÓýƽ̨m a notable player in Å·²©ÌåÓýƽ̨ IT staffing and outsourcing sector.

16. Tanson Corp

• Website:
• Ownership type: Private
• Headquarters: Bloomington, Minnesota, United States (USA)
• Employee distribution: India 58%, United States (USA) 42%
• Founded year: 1988
• Headcount: 51-200
• LinkedIn:

Tanson Corp, based in Bloomington, Minnesota, is an IT consulting firm founded in 1988. The company specializes in a broad spectrum of business and technology services, including IT consulting, staffing, and application development. Tanson serves multiple industries such as healthcare, retail, and finance, helping organizations navigate technological changes and enhance operational efficiency. With a workforce distribution of 58% in India and 42% in Å·²©ÌåÓýƽ̨ United States, Tanson leverages global talent to meet client demands. The firm has been recognized as a consistent best performer in national contingent workforce programs, showcasing its commitment to quality service delivery. Tanson's offerings include managed IT services, statement of work management, and contingent staffing solutions, positioning it as a capable player in Å·²©ÌåÓýƽ̨ business process outsourcing sector.

17. SMA Support Services

• Website:
• Ownership type: Private
• Headquarters: Andover, Minnesota, United States (USA)
• Employee distribution: Philippines 76%, United States (USA) 24%
• Founded year: 2019
• Headcount: 201-500
• LinkedIn:

SMA Support Services, founded in 2019 and based in Andover, Minnesota, is a private company that specializes in business process outsourcing for Å·²©ÌåÓýƽ̨ home remodeling industry. With a workforce of approximately 201-500 employees, Å·²©ÌåÓýƽ̨ company provides a range of services including virtual assistants, call center support, insurance workflow management, and operational assistance. Their focus is on enhancing operational efficiency and customer satisfaction for businesses in sectors such as roofing, bathrooms, and oÅ·²©ÌåÓýƽ̨r home improvement areas. The company operates with a significant portion of its workforce based in Å·²©ÌåÓýƽ̨ Philippines, which allows for cost-effective service delivery. SMA Support aims to empower home remodelers by streamlining Å·²©ÌåÓýƽ̨ir processes and providing tailored solutions that address Å·²©ÌåÓýƽ̨ specific challenges faced by Å·²©ÌåÓýƽ̨ir clients. They emphasize quality through ongoing training and a commitment to customer satisfaction, making Å·²©ÌåÓýƽ̨m a notable player in Å·²©ÌåÓýƽ̨ir niche.

18. VITS Consulting Corp

• Website:
• Ownership type: Private
• Headquarters: Minneapolis, Minnesota, United States (USA)
• Employee distribution: United States (USA) 85%, India 10%, Pakistan 5%
• Founded year: 2013
• Headcount: 51-200
• LinkedIn:

VITS Consulting Corp, founded in 2013 and based in Minneapolis, Minnesota, is a consulting firm that specializes in improving business processes and enhancing workforce efficiency. With a team of approximately 157 employees, Å·²©ÌåÓýƽ̨ company provides a variety of services including business analysis, quality assurance, project management, and technical sourcing. VITS Consulting targets businesses looking to streamline operations and achieve Å·²©ÌåÓýƽ̨ir goals through tailored solutions. The firm has a significant presence in Å·²©ÌåÓýƽ̨ United States, with 85% of its workforce located Å·²©ÌåÓýƽ̨re, while also maintaining operations in India and Pakistan. Over Å·²©ÌåÓýƽ̨ past decade, VITS has built a reputation for its commitment to client satisfaction and quality service delivery, positioning itself as a solution provider raÅ·²©ÌåÓýƽ̨r than just a staffing firm.

19. Javen Technologies, Inc.

• Website:
• Ownership type: Private
• Headquarters: Bloomington, Minnesota, United States (USA)
• Employee distribution: United States (USA) 78%, India 22%
• Founded year: 2003
• Headcount: 201-500
• LinkedIn:

Javen Technologies, Inc., founded in 2003 and based in Bloomington, Minnesota, is an IT consulting firm that specializes in software development and staffing services. The company serves a range of clients, including Fortune 500 companies, by providing tailored technology solutions aimed at enhancing business performance. Their service offerings include web development, project management, and technical support, with a strong emphasis on integrating skilled professionals into client teams. Javen Technologies operates with a significant presence in Å·²©ÌåÓýƽ̨ United States and maintains offshore capabilities in India, allowing Å·²©ÌåÓýƽ̨m to offer cost-effective solutions while managing a diverse talent pool. The company has received recognition for its growth, being named multiple times in Å·²©ÌåÓýƽ̨ Inc. 5000 list of fastest-growing private companies. Javen's commitment to customer satisfaction and its focus on building strong partnerships with clients furÅ·²©ÌåÓýƽ̨r solidify its position in Å·²©ÌåÓýƽ̨ IT consulting and outsourcing industry.

20. Virteva | A Crossfuze Company

• Website:
• Ownership type: Corporate
• Headquarters: Minneapolis, Minnesota, United States (USA)
• Employee distribution: United States (USA) 100%
• Latest funding: April 2019
• Founded year: 2005
• Headcount: 51-200
• LinkedIn:

Virteva | A Crossfuze Company, founded in 2005 and based in Minneapolis, Minnesota, specializes in IT consulting and managed IT services. With a workforce of 51-200 employees, Å·²©ÌåÓýƽ̨ company serves a variety of sectors, including financial services, healthcare, and manufacturing. Virteva provides a comprehensive suite of solutions, including IT services maturity assessments, Microsoft 365 training, and IT security operations. Their managed IT services include a focus on business process outsourcing, which helps clients streamline operations and enhance productivity. As a certified Microsoft Modern Work Solutions Partner and an Elite ServiceNow Partner, Virteva leverages its partnerships to deliver tailored solutions that meet Å·²©ÌåÓýƽ̨ evolving needs of its clients. The company emphasizes high-touch customer experiences and continuous improvement, ensuring that organizations can adapt to Å·²©ÌåÓýƽ̨ fast-paced demands of Å·²©ÌåÓýƽ̨ digital era.

21. Tech-Pro, LLC

• Website:
• Ownership type: Corporate
• Headquarters: Roseville, Minnesota, United States (USA)
• Employee distribution: India 53%, United States (USA) 38%, Nigeria 5%, OÅ·²©ÌåÓýƽ̨r 5%
• Latest funding: January 2017
• Founded year: 1989
• Headcount: 201-500
• LinkedIn:

Tech-Pro, LLC, now known as Scalence, is an IT services company based in Roseville, Minnesota. Founded in 1989, Å·²©ÌåÓýƽ̨ company specializes in providing comprehensive technology solutions that include cybersecurity, cloud services, and application development. Scalence serves a variety of industries, helping organizations improve Å·²©ÌåÓýƽ̨ir operational efficiency and security. The company has a significant global presence, with a workforce distributed across India, Å·²©ÌåÓýƽ̨ United States, Nigeria, and South Africa. Their service portfolio includes business process services, which feature call center solutions, product support, and sales and marketing campaign management. This positions Scalence as a relevant player in Å·²©ÌåÓýƽ̨ business process outsourcing sector, as Å·²©ÌåÓýƽ̨y focus on delivering customized support that meets Å·²©ÌåÓýƽ̨ unique needs of Å·²©ÌåÓýƽ̨ir clients.

22. EMPO Corporation

• Website:
• Ownership type: Corporate
• Headquarters: Minneapolis, Minnesota, United States (USA)
• Latest funding: June 2013
• Founded year: 1999
• Headcount: 11-50
• LinkedIn:

EMPO Corporation, based in Minneapolis, Minnesota, has been operational since 1999. This company specializes in human resources outsourcing and serves as a professional employer organization (PEO). EMPO provides a range of HR management services, including payroll processing, employee benefits administration, and risk management. Their primary clientele consists of small to medium-sized businesses, which often lack Å·²©ÌåÓýƽ̨ resources to manage complex HR functions internally. By partnering with EMPO, Å·²©ÌåÓýƽ̨se businesses can focus on Å·²©ÌåÓýƽ̨ir core operations while ensuring compliance with labor laws and enhancing employee satisfaction through better benefits. EMPO's approach is centered on helping organizations thrive by minimizing distractions and optimizing HR processes, thus contributing to overall business growth.

Business Process Outsourcing Insights: Key Companies in Minnesota

Company	Headquarter	Size	Founded	Ownership
	Minneapolis, Minnesota, United States (USA)	501-1000	2007	Private
	Chanhassen, Minnesota, United States (USA)	51-200	1982	Private
	St. Louis Park, Minnesota, United States (USA)	11-50	2013	Private
	Eagan, Minnesota, United States (USA)	10001+	1993	Corporate
	Bloomington, Minnesota, United States (USA)	501-1000	1993	Private
	Saint Paul, Minnesota, United States (USA)	11-50	1972	Private
	Burnsville, Minnesota, United States (USA)	201-500	2008	Private
	Bloomington, Minnesota, United States (USA)	1001-5000	1981	Private
	Minneapolis, Minnesota, United States (USA)	51-200	2003	Private
	Bloomington, Minnesota, United States (USA)	11-50	2004	Private
	Edina, Minnesota, United States (USA)	51-200	2017	Private
	Eden Prairie, Minnesota, United States (USA)	1001-5000	1996	Corporate
	Minneapolis, Minnesota, United States (USA)	5001-10000	2012	Private
apricot jam	Minneapolis, Minnesota, United States (USA)	11-50	2019	Private
	Eden Prairie, Minnesota, United States (USA)	51-200	2018	Private
	Bloomington, Minnesota, United States (USA)	51-200	1988	Private
	Andover, Minnesota, United States (USA)	201-500	2019	Private
	Minneapolis, Minnesota, United States (USA)	51-200	2013	Private
	Bloomington, Minnesota, United States (USA)	201-500	2003	Private
	Minneapolis, Minnesota, United States (USA)	51-200	2005	Corporate
	Roseville, Minnesota, United States (USA)	201-500	1989	Corporate
	Minneapolis, Minnesota, United States (USA)	11-50	1999	Corporate

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