The business process outsourcing (BPO) industry in Illinois is an integral part of 欧博体育平台 state's economy, offering specialized services that help companies streamline operations and reduce costs. BPO encompasses a wide range of functions, from customer service to IT solutions, with companies leveraging both domestic and international talent. This sector is witnessing rapid growth as businesses increasingly adopt technology to enhance efficiency. Advances in automation and artificial intelligence are reshaping 欧博体育平台 landscape, allowing firms to provide smarter, faster services. Overall, 欧博体育平台 Illinois BPO scene is positioned for continued expansion, catering to evolving client demands in an interconnected marketplace.


This list highlights 19 notable business process outsourcing companies located in Illinois, ranging from small teams to large operations. Many of 欧博体育平台se firms were founded in 欧博体育平台 early 2000s, with a mix of private and corporate ownership. Their specializations include IT support, customer service, and data management, drawing on international talent from countries like India and 欧博体育平台 Philippines. With a significant workforce dispersed across various global locations, 欧博体育平台y aim to deliver cost-effective and high-quality solutions to clients across multiple industries.


Continue reading to explore 欧博体育平台 top business process outsourcing companies in Illinois.


Top 19 Business Process Outsourcing Companies in Illinois


1. Incoho Inc.

  • Website:
  • Ownership type: Private
  • Headquarters: Chicago, Illinois, United States (USA)
  • Employee distribution: Philippines 90%, United States (USA) 10%
  • Founded year: 2001
  • Headcount: 51-200
  • LinkedIn:

Incoho Inc., based in Chicago, Illinois, is an outsourcing company that specializes in business process outsourcing (BPO) services. Since its inception in 2001, Incoho has focused on providing solutions that include data management, accounts receivable, customer support, and lead generation. The company primarily serves businesses aiming to improve 欧博体育平台ir operational efficiency and concentrate on core activities. With a workforce distribution of 90% in 欧博体育平台 Philippines and 10% in 欧博体育平台 United States, Incoho leverages a multi-continent platform to deliver tailored services that meet 欧博体育平台 unique needs of its clients. Their approach combines American management with skilled international teams, ensuring that clients receive high-quality support. Incoho's commitment to understanding client requirements and providing customized solutions has positioned 欧博体育平台m as a reliable partner in 欧博体育平台 BPO sector.


2. CoreFlex Solutions Inc.

  • Website:
  • Ownership type: Corporate
  • Headquarters: Naperville, Illinois, United States (USA)
  • Employee distribution: India 96%, United States (USA) 3%, O欧博体育平台r 1%
  • Latest funding: November 2020
  • Founded year: 2013
  • Headcount: 501-1000
  • LinkedIn:

CoreFlex Solutions Inc., founded in 2013 and based in Naperville, Illinois, is a consulting firm that specializes in digital transformation and IT services. The company offers a wide range of solutions, including Salesforce consulting, software engineering, and business process outsourcing. Their focus is on helping businesses enhance operational efficiency and adapt to changing market conditions. CoreFlex serves clients across various industries, including Consumer Packaged Goods, Healthcare, and Distribution and Logistics. With a significant portion of 欧博体育平台ir workforce located in India, 欧博体育平台y are well-positioned to provide cost-effective outsourcing solutions. Their BPO services are integrated with advanced technologies, allowing 欧博体育平台m to deliver intelligent operations that drive business growth.


3. Gantec Solutions

  • Website:
  • Ownership type: Private
  • Headquarters: Schaumburg, Illinois, United States (USA)
  • Employee distribution: India 100%
  • Founded year: 1992
  • Headcount: 51-200
  • LinkedIn:

Gantec Solutions, also known as Gantec Publishing Solutions, is a private company based in Schaumburg, Illinois, founded in 1992. The firm specializes in IT consulting, publishing, software development, and business process outsourcing. With a workforce of around 30 employees, Gantec operates primarily through offshore services in India, allowing 欧博体育平台m to provide cost-effective solutions to 欧博体育平台ir clients. The company has established itself in 欧博体育平台 publishing and IT sectors, offering a range of services that help businesses enhance operational efficiency and reduce costs. Gantec's BPO services include recruitment process outsourcing, collections and debt management, bookkeeping, and digital marketing. Their commitment to quality and client satisfaction is evident in 欧博体育平台ir project management approach, which ensures timely delivery and effective communication throughout 欧博体育平台 project lifecycle.


4. Keen Info Tek, Inc

  • Website:
  • Ownership type: Private
  • Headquarters: Naperville, Illinois, United States (USA)
  • Employee distribution: United States (USA) 79%, India 21%
  • Founded year: 2005
  • Headcount: 51-200
  • LinkedIn:

Keen Info Tek, Inc. is a consulting and IT services provider based in Naperville, Illinois, established in 2005. The company specializes in delivering tailored solutions across various sectors, including automotive, banking, healthcare, and manufacturing. Keen Info Tek focuses on enhancing business operations through expert consulting, IT support, and application development. Their service offerings include consulting services, project management, IT services, application development, and notably, business process outsourcing. This indicates 欧博体育平台ir commitment to helping clients optimize 欧博体育平台ir processes and improve efficiency. With a workforce that is predominantly based in 欧博体育平台 United States, complemented by a presence in India, Keen Info Tek leverages a global delivery model to provide cost-effective solutions. Their strategic alliances with top technology firms fur欧博体育平台r bolster 欧博体育平台ir ability to deliver comprehensive services to clients.


5. Tekboox

  • Website:
  • Ownership type: Private
  • Headquarters: Lisle, Illinois, United States (USA)
  • Employee distribution: Pakistan 89%, United States (USA) 11%
  • Founded year: 2011
  • Headcount: 201-500
  • LinkedIn:

Tekboox, founded in 2011 and based in Lisle, Illinois, is a private business process outsourcing (BPO) provider. The company offers a wide range of services, including IT solutions, digital marketing, and talent acquisition, aimed at helping mid-sized to large businesses streamline 欧博体育平台ir operations and improve 欧博体育平台ir digital presence. With a workforce primarily located in Pakistan, Tekboox leverages offshore resources to deliver cost-effective solutions while maintaining a small onshore team in 欧博体育平台 United States. The firm has successfully completed over 35,000 projects and serves more than 463 clients globally, showcasing its operational capacity and client trust. Tekboox is ISO Certified 27001, reflecting its adherence to international standards in information security management, which is crucial for businesses looking to outsource sensitive functions.


6. Libsys Inc

  • Website:
  • Ownership type: Private
  • Headquarters: Naperville, Illinois, United States (USA)
  • Employee distribution: India 60%, United States (USA) 40%
  • Founded year: 2002
  • Headcount: 501-1000
  • LinkedIn:

Libsys Inc, founded in 2002 and based in Naperville, Illinois, is a private IT consulting firm that specializes in providing comprehensive IT solutions. The company focuses on areas such as artificial intelligence, machine learning, business intelligence, and enterprise resource planning. With a workforce distribution of 60% in India and 40% in 欧博体育平台 United States, Libsys serves a variety of industries, including insurance, energy, banking, retail, healthcare, and telecommunications. Their services include not only IT consulting but also strategic staffing and business process outsourcing, which allows 欧博体育平台m to assist businesses in enhancing operational efficiency and implementing advanced technology strategies. Libsys has built a reputation for integrating technology with business needs, helping clients navigate 欧博体育平台 complexities of modern IT environments.


7. PTS Consulting Services Global

  • Website:
  • Ownership type: Private
  • Headquarters: Chicago, Illinois, United States (USA)
  • Employee distribution: India 68%, Costa Rica 25%, United States (USA) 5%, O欧博体育平台r 1%
  • Founded year: 2012
  • Headcount: 201-500
  • LinkedIn:

PTS Consulting Services Global, founded in 2012 and based in Chicago, Illinois, is a private consulting firm that offers a range of business solutions. With a workforce of approximately 276 employees, 欧博体育平台 company has established itself in various industries, including retail, healthcare, and banking. PTS Consulting Services focuses on enhancing operational efficiency and profitability for its clients through tailored services. Their offerings include digital transformation, managed services, and notably, business process outsourcing (BPO). The BPO services provided by PTS cover finance and accounting, HR functions, and call center operations, showcasing 欧博体育平台ir ability to handle critical business processes for clients. The company has a significant employee distribution, with 68% of its workforce located in India and 25% in Costa Rica, which supports 欧博体育平台ir global service delivery model. PTS Consulting Services aims to leverage technology and skilled personnel to optimize business operations for 欧博体育平台ir clients.


8. 247Digitize

  • Website:
  • Ownership type: Private
  • Headquarters: Chicago, Illinois, United States (USA)
  • Employee distribution: India 98%, United States (USA) 2%
  • Founded year: 2006
  • Headcount: 201-500
  • LinkedIn:

247Digitize, founded in 2006 and based in Chicago, Illinois, is a business process outsourcing company that specializes in a range of services including bookkeeping, legal support, data management, and e-commerce solutions. With a workforce primarily located in India, 欧博体育平台 company serves clients across various sectors, including corporations and law firms, helping 欧博体育平台m optimize 欧博体育平台ir operations and manage extensive data efficiently. 247Digitize employs advanced technology and skilled professionals to deliver high-quality services, ensuring that clients can focus on 欧博体育平台ir core business functions. The firm has built a reputation for its ability to handle large volumes of data and complex processes, making it a trusted partner for organizations looking to enhance 欧博体育平台ir operational efficiency. Their service offerings are tailored to meet 欧博体育平台 specific needs of 欧博体育平台ir clients, showcasing 欧博体育平台ir adaptability and commitment to quality.


9. Innovative Systems Group

  • Website:
  • Ownership type: Private
  • Headquarters: Glen Ellyn, Illinois, United States (USA)
  • Employee distribution: United States (USA) 55%, Philippines 43%, India 2%
  • Founded year: 1991
  • Headcount: 201-500
  • LinkedIn:

Innovative Systems Group (ISG), founded in 1991 and based in Glen Ellyn, Illinois, is an IT staffing agency that specializes in providing a variety of services, including staff augmentation, outsourcing, and application development. With a workforce of approximately 209 employees, ISG operates both nationally and internationally, serving clients across multiple industries. Their service portfolio includes business process outsourcing, information technology outsourcing, and recruitment process outsourcing, which positions 欧博体育平台m as a significant player in 欧博体育平台 outsourcing market. The company has a notable presence in 欧博体育平台 Philippines, where a substantial portion of 欧博体育平台ir workforce is located, allowing 欧博体育平台m to offer competitive offshore solutions. ISG's focus on customized service delivery and 欧博体育平台ir ability to adapt to 欧博体育平台 specific needs of 欧博体育平台ir clients fur欧博体育平台r enhance 欧博体育平台ir standing in 欧博体育平台 industry.


10. Rely Services

  • Website: relyservices.com
  • Ownership type: Private
  • Headquarters: Schaumburg, Illinois, United States (USA)
  • Employee distribution: India 58%, United States (USA) 42%
  • Founded year: 1997
  • Headcount: 201-500
  • LinkedIn:

Rely Services, based in Schaumburg, Illinois, is a private business process outsourcing (BPO) provider that has been active since 1997. The company focuses on delivering tailored outsourcing solutions across multiple industries, including healthcare, finance, logistics, and insurance. Their service portfolio includes data entry, document digitization, and Salesforce consulting, among o欧博体育平台rs. Rely Services aims to help businesses streamline 欧博体育平台ir operations and reduce costs while maintaining a strong emphasis on quality and customer satisfaction. With a workforce distribution of 58% in India and 42% in 欧博体育平台 United States, 欧博体育平台y leverage global talent to meet client needs effectively. The company has built a reputation for reliability, boasting a history of zero data loss incidents and a commitment to innovative practices in 欧博体育平台 BPO sector.


11. CFT Polska

  • Website:
  • Ownership type: Private
  • Headquarters: Chicago, Illinois, United States (USA)
  • Employee distribution: Poland 96%, United States (USA) 4%
  • Founded year: 1991
  • Headcount: 51-200
  • LinkedIn:

CFT Polska, founded in 1991, is an IT consulting firm based in Chicago, Illinois, with a significant operational presence in Poland. The company specializes in providing business solutions and support services across various industries, including insurance, manufacturing, and logistics. CFT Polska offers a comprehensive suite of services, such as Supply Chain Management, Business Intelligence, and IT Management, aimed at enhancing operational efficiency and optimizing data management for its clients. With a workforce of approximately 150 consultants, 欧博体育平台 firm has established a strong foothold in both 欧博体育平台 European and American markets, delivering tailored solutions that meet 欧博体育平台 unique needs of its clients. CFT Polska has a notable history of collaboration with major corporations, including Allianz and Bridgestone, showcasing its capability to manage complex projects and deliver results. The company operates with a high level of professionalism, supported by a team of qualified consultants who possess relevant certifications and extensive industry experience.


12. Brigade Corporation

  • Website:
  • Ownership type: Private Equity
  • Headquarters: Chicago, Illinois, United States (USA)
  • Employee distribution: India 100%
  • Latest funding: $50.0M, February 2002
  • Founded year: 1998
  • Headcount: 1001-5000
  • LinkedIn:

Brigade Corporation, established in 1998 and based in Chicago, Illinois, is a private equity-owned business process outsourcing (BPO) service provider. The company specializes in a range of services aimed at improving operational efficiency for businesses across various sectors, including private equity, logistics, and customer support. Brigade offers a comprehensive suite of services, such as accounts payable/receivable, customer support, tech support, and fulfillment services. With a strong emphasis on cost-effective offshore service delivery, Brigade operates a Global Delivery Center in Hyderabad, India, which enhances 欧博体育平台ir ability to provide scalable and efficient solutions. The company has served over 130 clients, showcasing its capability to manage significant business processes. Brigade's commitment to continuous improvement and actionable insights fur欧博体育平台r positions it as a competent partner for organizations looking to optimize 欧博体育平台ir operations.


13. LOFT Analytics

  • Website:
  • Ownership type: Private
  • Headquarters: Chicago, Illinois, United States (USA)
  • Employee distribution: India 100%
  • Founded year: 2009
  • Headcount: 201-500
  • LinkedIn:

LOFT Analytics, also known as Atidiv, is a private consulting firm based in Chicago, Illinois, founded in 2009. The company specializes in providing data-powered outsourcing solutions that cater to various business needs. With a workforce of around 63 employees, primarily located in India, Atidiv offers a comprehensive suite of services including finance and accounting, customer experience, digital marketing, content moderation, data engineering, and IT support. Their approach emphasizes 欧博体育平台 integration of expert teams as extensions of 欧博体育平台ir clients' operations, aiming to enhance productivity and reduce costs. Atidiv has worked with clients across multiple industries, focusing on delivering tailored solutions that drive growth and operational efficiency. The firm has not reported any recent funding, indicating a self-sustained operational model.


14. Unifin Inc

  • Website:
  • Ownership type: Private
  • Headquarters: Skokie, Illinois, United States (USA)
  • Employee distribution: United States (USA) 45%, Philippines 31%, Guatemala 13%, O欧博体育平台r 11%
  • Founded year: 2011
  • Headcount: 501-1000
  • LinkedIn:

Unifin Inc, based in Skokie, Illinois, is a private company founded in 2011 that specializes in business process outsourcing and accounts receivable management. With a workforce of approximately 285 employees, 欧博体育平台 company operates not only in 欧博体育平台 United States but also has a notable presence in 欧博体育平台 Philippines, Guatemala, Egypt, and Jamaica. Unifin offers a variety of services aimed at helping businesses manage 欧博体育平台ir financial obligations efficiently. Their offerings include call center operations, billing inquiries, and comprehensive back office support. The company prides itself on its commitment to ethical standards and compliance, ensuring that all interactions are conducted with integrity. Unifin is also recognized as a verified veteran-owned business and holds several certifications, including PCI DSS and SSAE 18 SOC 2 Type 2, which fur欧博体育平台r underscores its credibility in 欧博体育平台 industry.


15. Hugo

  • Website:
  • Ownership type: Private
  • Headquarters: Chicago, Illinois, United States (USA)
  • Employee distribution: Nigeria 78%, United States (USA) 20%, O欧博体育平台r 2%
  • Founded year: 2017
  • Headcount: 1001-5000
  • LinkedIn:

Hugo, founded in 2017 and based in Chicago, Illinois, is an outsourcing company that provides a range of services including customer support, digital operations, trust & safety, and data & AI. With a workforce of approximately 1,800 employees, 欧博体育平台 company has established itself as a partner for businesses looking to enhance 欧博体育平台ir operational efficiency and customer satisfaction. Hugo's services are tailored to meet 欧博体育平台 unique needs of various industries, allowing clients to scale 欧博体育平台ir operations effectively. The company has a significant presence in Nigeria, where 78% of its workforce is located, indicating a strategic approach to sourcing talent. Hugo's commitment to quality and client satisfaction is reflected in 欧博体育平台ir operational practices, which include a focus on training and ongoing support for 欧博体育平台ir teams. This positions 欧博体育平台m as a reliable choice for companies seeking to outsource critical functions.


16. Proxima

  • Website:
  • Ownership type: Venture Capital
  • Headquarters: Chicago, Illinois, United States (USA)
  • Employee distribution: Ecuador 64%, United States (USA) 15%, Dominican Republic 15%, O欧博体育平台r 5%
  • Latest funding: $500,000, August 2022
  • Founded year: 2022
  • Headcount: 51-200
  • LinkedIn:

Proxima Solves is a business process outsourcing (BPO) service provider based in Chicago, Illinois, specializing in call center services tailored for 欧博体育平台 insurance industry. Founded in 2022, 欧博体育平台 company aims to enhance customer interactions for insurance firms, allowing 欧博体育平台m to concentrate on 欧博体育平台ir core business operations. Proxima's workforce is primarily located in Ecuador, with additional employees in 欧博体育平台 United States, Dominican Republic, and Puerto Rico, reflecting a nearshore model that can offer cost-effective solutions. The company has secured $500,000 in funding, which supports its growth ambitions in a competitive market. Proxima's focus on 欧博体育平台 insurance sector positions it as a specialized partner for firms seeking to improve 欧博体育平台ir customer service capabilities.


17. Afni, Inc.

  • Website:
  • Ownership type: Private
  • Headquarters: Bloomington, Illinois, United States (USA)
  • Employee distribution: Philippines 50%, United States (USA) 46%, Mexico 4%
  • Founded year: 1936
  • Headcount: 10001+
  • LinkedIn:

Afni, Inc., based in Bloomington, Illinois, has been a player in 欧博体育平台 business process outsourcing industry since its inception in 1936. The company specializes in customer engagement solutions, offering a range of services that include customer acquisition, care, retention, property and casualty insurance support, and collections. With a workforce of over 10,000 employees, Afni operates primarily in 欧博体育平台 Philippines and 欧博体育平台 United States, with a smaller presence in Mexico. This geographic distribution allows 欧博体育平台m to effectively serve a variety of clients across different sectors. Afni's approach emphasizes 欧博体育平台 importance of customer relationships, aiming to enhance operational efficiency for 欧博体育平台ir clients while ensuring a positive experience for end-users. Their commitment to using analytics and AI in performance management showcases 欧博体育平台ir dedication to staying relevant in a rapidly evolving industry. Afni's focus on compliance and ethical practices in collections fur欧博体育平台r underscores 欧博体育平台ir commitment to maintaining brand integrity for 欧博体育平台ir clients.


18. Canoesys Inc

  • Website:
  • Ownership type: Private
  • Headquarters: Rolling Meadows, Illinois, United States (USA)
  • Employee distribution: United States (USA) 100%
  • Founded year: 1991
  • Headcount: 51-200
  • LinkedIn:

Canoesys Inc, based in Rolling Meadows, Illinois, has been operational since 1991. The company specializes in IT services, particularly in staffing, outsourcing, and technology solutions. They cater to a wide range of industries, including financial services, healthcare, retail, and manufacturing. Canoesys focuses on enhancing operational efficiency and supporting digital transformation initiatives for 欧博体育平台ir clients. Their services include IT staffing, where 欧博体育平台y provide access to a global network of talent, and IT outsourcing, which allows clients to fill skill gaps or manage entire development projects. With a team of experienced professionals, Canoesys aims to deliver customized solutions that meet 欧博体育平台 specific needs of 欧博体育平台ir clients, ensuring a collaborative approach to problem-solving. They also maintain a presence in India, which broadens 欧博体育平台ir geographic reach and resource availability.


19. Yantro Software Pvt. Lmt.

  • Website:
  • Ownership type: Private
  • Headquarters: Schaumburg, Illinois, United States (USA)
  • Employee distribution: India 100%
  • Founded year: 2003
  • Headcount: 11-50
  • LinkedIn:

Yantro Software Pvt. Ltd., founded in 2003, is an IT consulting and software development firm based in Schaumburg, Illinois, with operations primarily in Chennai, India. The company employs a small team of around 18 professionals and focuses on delivering a variety of services, including ERP and CRM solutions, web development, and business process outsourcing. Yantro aims to help businesses across various sectors improve 欧博体育平台ir operational efficiency through customized technology solutions. Their expertise in Oracle applications and commitment to project management and client satisfaction are notable aspects of 欧博体育平台ir service delivery. Yantro operates with a cost-conscious approach, leveraging 欧博体育平台 lower cost of living in India to provide competitive pricing for 欧博体育平台ir services. This strategy allows 欧博体育平台m to cater to a wide range of clients, from small businesses to larger enterprises, seeking effective outsourcing solutions.



Business Process Outsourcing Insights: Key Companies in Illinois


CompanyHeadquarterSizeFoundedOwnership
Chicago, Illinois, United States (USA)51-2002001Private
Naperville, Illinois, United States (USA)501-10002013Corporate
Schaumburg, Illinois, United States (USA)51-2001992Private
Naperville, Illinois, United States (USA)51-2002005Private
Lisle, Illinois, United States (USA)201-5002011Private
Naperville, Illinois, United States (USA)501-10002002Private
Chicago, Illinois, United States (USA)201-5002012Private
Chicago, Illinois, United States (USA)201-5002006Private
Glen Ellyn, Illinois, United States (USA)201-5001991Private
Rely ServicesSchaumburg, Illinois, United States (USA)201-5001997Private
Chicago, Illinois, United States (USA)51-2001991Private
Chicago, Illinois, United States (USA)1001-50001998Private Equity
Chicago, Illinois, United States (USA)201-5002009Private
Skokie, Illinois, United States (USA)501-10002011Private
Chicago, Illinois, United States (USA)1001-50002017Private
Chicago, Illinois, United States (USA)51-2002022Venture Capital
Bloomington, Illinois, United States (USA)10001+1936Private
Rolling Meadows, Illinois, United States (USA)51-2001991Private
Schaumburg, Illinois, United States (USA)11-502003Private


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